1. Introduction
Pickah values your privacy and is committed to protecting personal information collected through the platform.
Legal
Pickah Privacy Policy
Effective Date: May 08, 2026
2. Information We Collect
Pickah may collect personal information such as names, phone numbers, email addresses, payment information, device identifiers, IP addresses, location data, delivery activity, communications, and business information.
3. How We Use Information
Information is used to provide services, process deliveries, improve platform functionality, prevent fraud, verify identities, monitor operations, communicate with users, and comply with legal obligations.
4. Location Data
Pickah collects real-time and background location information from riders and delivery participants to enable delivery tracking, fraud prevention, route validation, and operational analytics.
5. Device & Security Information
Pickah may collect device fingerprints, IP addresses, operating system information, browser information, and usage patterns to enhance security and detect fraudulent activity.
6. Sharing of Information
Pickah may share information with logistics partners, payment providers, service providers, regulators, law enforcement agencies, or third parties where necessary to provide services or comply with legal requirements.
7. Data Retention
Pickah retains information for as long as necessary to provide services, comply with laws, resolve disputes, enforce agreements, and maintain platform security.
8. Cookies & Tracking Technologies
Pickah may use cookies, analytics tools, and tracking technologies to improve user experience, performance monitoring, fraud detection, and service optimization.
9. User Rights
Users may request access, correction, deletion, or restriction of certain personal data, subject to applicable laws and operational requirements.
10. Data Security
Pickah implements administrative, technical, and operational safeguards designed to protect user information against unauthorized access, misuse, or disclosure.
11. Third-Party Services
Pickah may integrate third-party services such as payment processors, maps, communication providers, and analytics tools. Their use may be subject to separate privacy policies.
12. Children's Privacy
Pickah services are not intended for persons under 18 years old.
13. International Data Transfers
Where required, data may be processed or stored outside the user's location subject to appropriate safeguards.
14. Updates to this Policy
Pickah may update this Privacy Policy periodically. Continued use of the platform after updates constitutes acceptance of the revised policy.
15. Contact
For privacy-related inquiries, users may contact Pickah through its official support channels.